CB
CORRIE B
1 reviews | Active since May 2010
08 Jun 2015, 14:48
***** !!!
to my shock an amount of R942 went off my bank account on the 30 May 2015 i contacted telkom mobi and have been informed by the consultant Mandy Cele i have opend an cell phone contract on the 28 April 2015 by the call centre, the more i explained to them its ***** the more they looking for exuces. I forward all the documents they required from me and submitted it on the 1st of June 2015. Every second day i need to phone Telkom Mobi and ones again nobody can help me, i spoke to a so called MANAGER that cleary dont understand and inform me the hole time it will take 21 working days to resolve the problem \ WHAT SERVICE WHERE "i have been issued a case number ***4 "
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Replies (1)Telkom's replyOfficial
08 Jun 2015, 16:44Hello corrieb1,
We do value your business.
Please note that we have sent an email and we wait your response for further assistance.
Your social media ref: SM116570
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
We do value your business.
Please note that we have sent an email and we wait your response for further assistance.
Your social media ref: SM116570
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Best regards,
Telkom's reply08 Jun 2015, 16:44
Official
Hello corrieb1,
We do value your business.
Please note that we have sent an email and we wait your response for further assistance.
Your social media ref: SM116570
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
We do value your business.
Please note that we have sent an email and we wait your response for further assistance.
Your social media ref: SM116570
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Best regards,
