CB
CORRIE B

1 reviews | Active since May 2010

08 Jun 2015, 14:48

***** !!!

to my shock an amount of R942 went off my bank account on the 30 May 2015 i contacted telkom mobi and have been informed by the consultant Mandy Cele i have opend an cell phone contract on the 28 April 2015 by the call centre, the more i explained to them its ***** the more they looking for exuces. I forward all the documents they required from me and submitted it on the 1st of June 2015. Every second day i need to phone Telkom Mobi and ones again nobody can help me, i spoke to a so called MANAGER that cleary dont understand and inform me the hole time it will take 21 working days to resolve the problem \ WHAT SERVICE WHERE "i have been issued a case number ***4 "

0
Replies (1)
Telkom
Telkom's reply08 Jun 2015, 16:44
Official
Hello corrieb1,

We do value your business.

Please note that we have sent an email and we wait your response for further assistance.

Your social media ref: SM116570

Regards,
Boitumelo Makhongoana
Telkom Social Media Team

Best regards,