kM
kefilwe M
1 reviews | Active since May 2015
05 May 2015, 15:17
*****
I recently went to Telkom menlyn to do sim swap and to my surprise my contract account was cancelled without being notified, I find this very wrong as I have been a loyal customer, I wish I was notified before as I wanted to do upgrade, now they telling me I have to re-apply to get new contract. why should I go through the whole process again??? I want my number back and I want it ASAP. I havae been paying for that number for the past two years and nowhere in my contract was mentioned on my contract that I wont be able to use my number after 24 months.
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Replies (1)Telkom's replyOfficial
05 May 2015, 15:38Hello kaymorkels1,
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
We have sent you an email regarding this matter, and will provide feedback as soon as possible.
Ref: SM108582
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
We have sent you an email regarding this matter, and will provide feedback as soon as possible.
Ref: SM108582
Kind Regards
Tebogo Nash
Telkom Social Media
Telkom's reply05 May 2015, 15:38
Official
Hello kaymorkels1,
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
We have sent you an email regarding this matter, and will provide feedback as soon as possible.
Ref: SM108582
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
We have sent you an email regarding this matter, and will provide feedback as soon as possible.
Ref: SM108582
Kind Regards
Tebogo Nash
Telkom Social Media
