1 reviews | Active since Oct 2011
Fourth Report Telkom Still Billing me
Hi,<br> <br> This is about my fourth report on Telkom. After a nightmare with Adsl for Four Months and the voice line that is on and off i insisted they sort out my Bill which they still haven't done. I requested a credit and my line to be immediately cancelled(since it isn't working anyway) but they aren't doing it and still sending me a bill every month. My last report is exactly as this is - same complaint. They reply on hellopeter pretending to do something but they don't do a damn thing. They keep quiet and that bill keeps ticking over for who knows what for. I decided i am gathering all evidence i possibly can. Have a print out of ALL the faults opened and closed by them (without success), all the requests for credit and cancellation of my voice line. I wont be bul**** by these people while they try take my money. I am ready for them!
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM111429 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM111429 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
