JS
Jan S
1 reviews | Active since Oct 2014
14 Jul 2015, 08:18
Fourth disconnection due to billing errors
once again you have disconnected my phone lines even though you acknowledged the over charge and reconnected our phones. Here is your previous acknowledgement:<br> <br> Hello jansachs,<br> <br> We certainly understand and acknowledge why you wanted to bring this matter to our attention. ***<br> <br> Be assured that your query has been escalated to the relevant department and feedback will follow.<br> <br> Regards<br> Frank Mkwa****<br> Social Media Team<br> <br> I can't do business like this.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
14 Jul 2015, 08:24Hello jansachs,
We apologize for the inconvenience caused by the delay to resolve your query.
Our Billing Department is still attending to your query & feedback will follow soon.
Your social media reference number is SM114866.
Regards
William
Telkom Social Media Team
We apologize for the inconvenience caused by the delay to resolve your query.
Our Billing Department is still attending to your query & feedback will follow soon.
Your social media reference number is SM114866.
Regards
William
Telkom Social Media Team
Best regards,
Telkom's reply14 Jul 2015, 08:24
Official
Hello jansachs,
We apologize for the inconvenience caused by the delay to resolve your query.
Our Billing Department is still attending to your query & feedback will follow soon.
Your social media reference number is SM114866.
Regards
William
Telkom Social Media Team
We apologize for the inconvenience caused by the delay to resolve your query.
Our Billing Department is still attending to your query & feedback will follow soon.
Your social media reference number is SM114866.
Regards
William
Telkom Social Media Team
Best regards,