FOUR WEEKS without Telkom Lines at BUSINESS

We are currently experiencing our FOURTH week with no Telkom lines! <br> A technician was sent out, who reported that there was no fault. (WHY NO TELKOM LINES THEN!!)<br> I called out telephone provider, who I paid R3000 to come out and confirm that it is out Telkom lines!! <br> Now we wait and wait and wait, and no one even responds! <br> FOUR weeks for a business to be without a telephone is detrimental and damaging to a business!! - And now I still have to pay TELKOM when we have had NO SERVICE!!!!!! WHAT AM I PAYING YOU FOR TELKOM?? Useless and pathetic service!!! It is revolting.