Four months and still waiting.

My physical cable from the pole into my home sagged somehow. I called Telkom and after waiting hours on hold got through. I logged the problem with them as well as online. <br> One month later, nothing. I called again and according to Telkom it was resolved. No one came no one called. <br> I then escalated and threw my toys and eventually after two months Shawn from KwaDukuza called me. He said he'll come out and have a look. He made a date and did not pitch. I called again and he apologised saying he forgot. <br> Then he came out with a lady technician and another gentleman. He listened to my line and the noise. My internet connection was dropping every few minutes. <br> He apologised and said they would come sort it out within three days. That was two months ago. The line then physically came loose off the roof and fell on the ground. I fed it through my bedroom window and connected it myself. <br> They have still not arrived nor contacted me. <br> Scary service.