forgetting to clear cancellation and and putting me under debt review

<p>Got a device from telkom it did not work went back to them did not get help then cancelled the service returned the device last year then January this year I saw debit orders went back to them they said it was a mistake Feb same thing then reversed they said the same thing that they would fix the problem then last week had an emergency went to the bank for assistance they told me got blacklisted by telkom went back to them they put me through to billing department only to find that the person finalising cancellations did not cancel wen I ask when it would be cleared they said they don't know then they said I will be contacted in 72 hours up to today no one called</p>