1 reviews | Active since Sept 2016
Forget Telkom and ADSL - rather go LTE with a cellphone provider
I run a business from home. Internet and phone has been down since last weekend. Went into Telkom Musgrave and they logged a fault and said that a technician would be sent within 24 hours. Wednesday a lady from Telkom called and said that a technician would contact me to come and repair the line (nothing more heard from Telkom again). Thursday went into Telkom Musgrave again and phoned 10210. Telkom changed their story and said that they were still checking from the technical centre and I would have to wait. Couldnt tell me what the progress was. Friday called 10210 again and got the same run-about. 7 days without a phone or internet and Telkom still cant tell me what progress they have made or give me any feedback on what is wrong and when they can remedy the problem. UNACCEPTABLE TELKOM (now I understand why they are called Hellkom). Now considering cancelling my landline and adsl and going the LTE route with a cellphone provider who offer professional expertise and feedback. NOT GOOD ENOUGH TELKOM - ANOTHER FAIL ON YOUR LONG LIST OF POOR SERVICE TO SOUTH AFRICA. (By the way - my office in Kloof has had a problem with their internet service through Telkom for the past three months???).
