Forced to upgrade and rude call center

<p>I have been a loyal customer with Telkom now for 4 years.</p> <p>I currently am on the 10GB +10GB for R199/month on a month to month basis.</p> <p>Today I get call from your call center guys basically forcing me to upgrade to the same package for R299/month but just with an extra router which I dont really need.</p> <p>I had to upgrade as I need the data but the price increase is ridiculous with out any warning and is this the way you treat loyal customers ?</p> <p>On top of that the call center person was unprofessional and abrupt when I had any questions to ask carrying on like I needed him more than he needed me.</p> <p>The offer was to stay on my R199/month contract but then the GB will be reduced to 5GB + 5GB.</p> <p>Is the way you repay and treat your loyal customers ?</p> <p> </p>