1 reviews | Active since Jan 2016
Forced to stay with Telkom ISP
When I ordered Telkom ADSL in January, I specified that I wanted my line to be migrated to the holding pool as soon as possible.<br> <br> This was never actioned.<br> <br> I NEVER wanted Telkom ADSL in February. I wanted to move to another service provider. But I can't, because Telkom refuses to migrate my line.<br> <br> I didn't get service in January either, because I was connected to a congested exchange, and not moved over to a different exchange for several weeks. I could not work because of this.<br> <br> I want credit for my bill for January, because I did not get adequate service in January.<br> <br> I want credit for my bill for February, because I am not a willing Telkom subscriber, and am being held hostage by Telkom's failure to migrate me.<br> <br> I've posted to their Twitter several times. I just get told it will be \investigated & feedback will follow\".<br> <br> Telkom NEVER CONTACTS ME WITH FEEDBACK. They just sit there like FAT CATS and laugh as they count my money.<br> <br> I want my money back. All of it."
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM198205.
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM198205.
Kind Regards
Gadija
Telkom Social Media Team
