Forced to pay for faulty and suspended service

<p>I paid telkom at the end of november the whole outstanding balance on my account and then the wifi was not working during the night I reported to telkom 3 weeks later no help .I decided not to pay before they fix the problem , they suspended my services for 1month subscription .it turned out it was a cable that was faulty in the area , the technicians came to my house in january but could not test the wifi and phone because the services were suspended. They were suspended until march. Overall I used my services for 2months and was charged for the time it was suspended. My subscription is R409 per month but was asked to pay R2700 when I went to pay and query later, I was told it was now R3200 and my service has been cancelled. I refused to pay so much for suspended later cancelled service. Am I liable for suspended service subscription as I did not sign anything with telkom only telephonic conversation .</p>