Forced to do simswap then the new sim doesn't work

Item: Telkom
Rating: 2
Author: Jenge E

I have spend more than 5 hrs on the phone from one department to then next. I just want my internet connection to work immediately. The simswap was done on Saturday and I have called since yesterday...

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Replies (1)

Telkom's replyOfficial

18 May 2015, 17:26

Hello Jenge,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM111485.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team

Telkom's reply18 May 2015, 17:26

Official