Forced to buy a Samsung Galaxy S7 that has scratches at the back of the phone: Telkom Cresta

<p>I recently upgraded my Telkom mobile contract at Telkom Cresta and received a Samsung Galaxy S7 from Fuzile on 15/06/2016, when I opened the phone I realised that there were scratches at the back of the phone. I returned the phone to Telkom Cresta on 16/06/2016 and I was told that the manager is not in, I went back today 17/06/2016; they took the phone to the back office where they used some substance to clear off the scratches. I am not happy with the way the Telkom Cresta manager Irfaan Sahib brushed off my case on the phone and Tseko Moahlodi was shouting at me in front of everyone in the shop. Please Telkom and Samsung I am not happy with being forced to buy a phone with scratches that is supposed to brand new, surely it is supposed to have gone through quality control. This phone is surely a second hand that was repackaged, I want a brand new phone.</p>