NR
Neil R
1 reviews | Active since Mar 2010
17 Jun 2015, 15:21
Forced to beg again!
I logged a call with the call desk on the 3 June.<br> PLEASE!!! Can I have my WiFi Data Activated???<br> <br> It took 3 weeks for my previous request to get sorted out and even then, it was only resolved after logging a call on HelloPeter, and within 24hrs....<br> <br> So here goes, I assume this will be resolved by tomorrow now that it is on Hello Peter.<br> <br> From now on, ALL call's for Telkom will be logged via Hello Peter.<br> <br> Please see previous incident on Hello Peter...<br> hellopeter.com/telkom/complaints-to-compliments/what-is-happening-telkom-is-falling-rapidly-***<br> <br> After the previous call was resolved my WiFi Data was removed!!!
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Telkom's replyOfficial
17 Jun 2015, 18:29Hello Neilwvr,
Thank you for making contact with us.
Kindly note, we have sent you a mail and will await your response so we can further assist.
Ref SM118650.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team.
***
Thank you for making contact with us.
Kindly note, we have sent you a mail and will await your response so we can further assist.
Ref SM118650.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team.
***
Best regards,
Telkom's reply17 Jun 2015, 18:29
Official
Hello Neilwvr,
Thank you for making contact with us.
Kindly note, we have sent you a mail and will await your response so we can further assist.
Ref SM118650.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team.
***
Thank you for making contact with us.
Kindly note, we have sent you a mail and will await your response so we can further assist.
Ref SM118650.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team.
***
Best regards,