KO
Kyle O

1 reviews | Active since Feb 2016

28 Feb 2017, 12:01

Forced into a product i never wanted.

<p>I requested Telkom to activate my telephone line and ADSL line so that i could go with Afrihost as my service provider. Further to this i placed a request to move my ADSL line into the Holding Pool accounts so that Afrihost may take it over. This was done well over a month ago and it is still not within the pool.</p> <p> </p> <p>I received an invoice from Telkom stating i owe them money for products i never signed on for!</p> <p> </p> <p>I have called everyday for the past week and have been on hold for 40mins minimum. No one has been able to help and they transfer me to the wrong desk! </p> <p> </p> <p>NO ONE USE TELKOM THEY ARE STILL USELESS AS EVER!</p>

0
Replies (2)
Telkom
Telkom's reply28 Feb 2017, 14:39
Official

Good day Kyle,

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Telkom
Telkom's reply28 Feb 2017, 14:39
Official

Good day Kyle,

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team