Forced Debit Order Con to acrrue charges

<p>i went into the Southgate Telkom branch yesterday to have my debit order date set to the 25th of every month starting July. The SL in that branch to start with is appalling all the staff look as if they are forced at gunpoint to be there. I called the Wifi department eventually as there is also only one outgoing line available in store. Yesterday was the 4.7.17 i was told that they are unable to change it for this month and that my debit date for July is the 17.7.17 and in order to side step that debit i would have to pay telkom 10 days before the 17th. In June the debit on the 15th June was not met as i didnt have money in my account at that date and that was then cleared once there was money in the acc on the 25th June on the 30th June another debit went through for Telkom. When i questioned why the debit was put through twice i was told that TELKOM charges clients approx R300 FOR DEBITS THAT BOUNCE. So overlooking all that i went to a branch to change my debit order date which is still impossible. Now telkom please tell me is your issue changing debit order dates and our impossible debit date between the 14-17th of the month to con your clients into paying " Bounced debit charges" and also is this a legal practice according to the FSB because as far as i am aware you do not send me statements ( i paid postage for theses invisible statements till i complained on Hello peter as well) never discussed a debit order date on purchase of your product and are now forcing me to accept a debit order date when i know for a FACT THERE WILL NOT BE MONEY IN MY ACCOUNT!!! SICK AND TIRED OF YOUR CONNING AND PATHETIC SERVICE. I AM YOUR CLIENT AND I AM REQUESTING IN WRITING NOW THAT YOU CHANGE MY DEBIT ORDER DATETO THE 25TH OF EACH AND EVERY MONTH!</p>