For the last two months been so frustrated Telkom has been billing me for phones I haven't received, apparently the Courrier they were using got hi jacked to make the matter worse they never communicated that with me

For the last two months been so frustrated Telkom has been billing me for phones I haven't received, apparently the Courrier they were using got hi jacked to make the matter worse they never communicated that with me. I had to call them to enquire about the matter,I did call Telkom instead of reaching a solution I wasted 3 my precious Time ...they were given me run around, transfering my call to almost all their department....it's been 3 weeks now yet no feedback