For the Individual, Phumla Mamani, by no means for Telkom.

A big thank you to Phumla Mamani from the Escalations Department at Telkom. I can say with confidence you are the sole reason for me staying with Telkom. Thank you for your feedback, your urgency, your great attitude. It's been horrible dealing with your company, but such a pleasure dealing with you. Thank you for making every interaction with you pleasant and fruitful. You have resolved my complaint and managed to retain my business. How I wish everyone in Telkom had a fraction of your attitude and work ethics. Great Job and Thank you!!!!