FOR THE 4TH TIME THIS YEAR... AND IM STILL PAYING

DSL light on router is on, Internet light on router is red, this is the fourth time this problem has happened this year, i have asked for it to be addressed completely, but it has again gone up in smoke. FIX YOUR COMPANIES STUPID **** OUT.

here is my previous dealings with you snakes

" Still not working, but im still paying

Official private business reply Hi Angry****** Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Apologies for the delay. I have interrogated the line and the test results do in fact indicate a defect on the line. I have reported the incident to our testing center to further evaluate and establish the root cause and dispatch a field technician accordingly. once a tech is assigned, i will be able to liaise with the the assigned field technician directly. Further available updates will be provided as soon as possible. Interaction REF: AI ********** Regards Keagan Telkom Social Media Team After this contact, still no progress has been made.

Official private business reply

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI **********

We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

3 Sep 2017, 7:25 16 days ago Official private business reply

Good Morning

So sorry for the delay & any frustrations caused, please advise if you still experiencing a problem? physical line looks clear no errors & looks to be connected.

Please advise so we can expedite.

Regards

Jawaad

HelloPeter Team "