For fast internet the service sucks

So i walk in Telkom on Monday late afternoon to apply for a contract and the tablet i want the branch does not have stock of. So the consultant advise we can go to the walk in store down stairs as they normally order more stock, I asked the gentlemen if he could phone and he then said you need to go till there as the walk in store never answers the phone. Trying to get there number he advised me not to try and call cause they just WONT answer. Today I call to confirm if the application has been approved and the call center agent tells me it takes 72 working hours... at first I though she was joking I mean really Telkom?? \The biggest telecommunication company in the world"and it takes that long to approve a contract even cell c a 3rd network company takes less than 15 min to approve a customer without supporting documentation. <br> <br> I still need to email the 3 month bank statement and I have them at hand but with service like this I really feel that it will be a waste and endless hassles?? For a well established company like yourself this is appalling and honestly unacceptable. """