follow up:Reference number is SM219662

Hi Yazied<br> <br> Thanks for following up, I received a message today to say that only now my phone is being sent into the repair centre, I was assusre that it will take no longer than 3 weeks for repairs and to get my phone back and the reason for my ealier complaint was to get my phone back...but it seems like the phone was just sitting on the desk for the last 2 months. So that will mean that I have to wait 3 months for a repair on a brand new phone, thats a quarter of the year that my new contract I'm paying for without the phone instead of 3 weeks, please follow up on the pathetic service from your Telkom Service providers from the assistant who assisted me to why the repairs were not done as yet.<br> <br> I await the interesting report on the investigation from your part.