Follow up on reports.

<p>I had complain last week about not receiving information regarding my contract i had concluded. Interaction Ref: AI ********** .</p> <p>So i just want to enquire the following . On my portal i see under my orders the device for the contract that i have concluded on the 4th where you debited me on the 6th the full amount of R799. I still have not receive any information of it but on my portal(Existing customer) i see the device status as "Checking for stock at warehouse" logged on the 2016-06-11 Order reference : ********** 63A or Service ID ********** 435.</p> <p> </p> <p>Then i looked at "track an issue" where it said Cancel product 2016-06-11 Ref: ********** 8</p> <p> </p> <p>I want to know now.... Is my contract still active, why is it saying cancel product? And where is my device because it is already half way of the month. i had receive NOTHING, you just took my money. I had never placed a request to cancel a product... so dont know where that comes from.</p> <p>So please it would be very nice if you can assist me regarding my contract and device etc....</p>