follow up of my report dated 15/12/15

Ok so the ''********'' debit by Telkom was reversed however they haven't rectified the entire problem.<br> Problem is I signed up for the ''Black Friday '' special and by the time the online team got back to me to process my 2 new contracts, I was declined due to the system showing that I have an unpaid balance (******** invoice of R1142). I am now unable to get these contracts as BLACK FRIDAY was a 1 day special. This is VERY unfair as I went out of my way to secure those two deals on the day. <br> so now, I'm not only sitting without a contract for my wife and I from December 2015 but we also losing out on the UNLIMITED summer data promo which ends in March.<br> The way I see it, the longer they drag their feet, the less time the customer has to benefit from the UNLIMITED promo.<br> ALSO HEARD THAT THEY PROMOTING THESE DEALS LIKE CRAZY AND GETTING PEOPLE TO SIGN UP WHEN THEIR ARE NO STOCK OF THE DEVICES-ANOTHER DELAYING TACTIC!!!<br> <br> Really cheesed off, made several calls to 10213 but no response. also have about 12 messages from the online team where they say they will follow up and that's just it...empty promises<br> <br> WHAT A SHADY COMPANY!!!!! IF YOU CANT DO THE DEAL, DONT PROMOTE IT!