Follow up: No follow ups or responses

This is a follow up to my original complaint on 25 August. <br> <br> Received emails from the Telkom HP team asking for my ID number, which I rep**** to and that was it. Sent follow up mails with no response.<br> <br> Don't bother emailing Telkom, they clearly do not read them. <br> <br> Utterly disgusted with Telkom, was considering upgrading my connection to LTE but this whole cell phone contract situation has left me looking for alternate service providers.<br> <br> It's not difficult Telkom, firstly do not decline contracts with existing customers for no good reason and answer your emails/phone. Telkoms customer service does not stand up to the minimum customer standards that one would expect.