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1 reviews | Active since Jun 2009
18 May 2015, 22:05
FLORIN DSLAM High ping times
Hi<br> <br> Wonder if you can help me or bring this to attention of senior managers at Telkom.<br> <br> Telkom Line Number: ***<br> <br> Telkom Internet Account: [Email Removed]<br> <br> Since two days ago I been experiencing slow internet and high ping to exchange through my Telkom Internet account.<br> <br> The hop to the exchange has always between 8-11ms, now its sitting 300-600ms.<br> <br> Tracert Via Telkom Internet account:<br> <br> Tracing route to [URL Removed] [165.143.158.60]<br> over a maximum of 30 hops:<br> 1 1 ms
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Telkom's replyOfficial
19 May 2015, 08:06Hello diegoa,
Thank you for your post.
One of the consultants in the escalations team will contact you to assist with slow access. Your social media reference number is SM111601.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for your post.
One of the consultants in the escalations team will contact you to assist with slow access. Your social media reference number is SM111601.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply19 May 2015, 08:06
Official
Hello diegoa,
Thank you for your post.
One of the consultants in the escalations team will contact you to assist with slow access. Your social media reference number is SM111601.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for your post.
One of the consultants in the escalations team will contact you to assist with slow access. Your social media reference number is SM111601.
Regards,
Joshua Mnisi
Telkom Social Media Team