FLLA phone useless even after a month of waiting for activation

My FLLA phone doesn't work. It was delivered over a month ago with NO Sim Card. I went to the local TELKOM store and was given a SIM and promised it will be activated soon. Over the last 4 to 6 weeks I have phoned, begged, pleaded and escalated with zero effect. Telkom even phoned me from Pretoria with a promise that the migration will be completed and the order closed. That was a week ago. No amount of asking is helping. All I get are empty promises. I'm hoping Telkom will see this review and finally help me. The call centre at 10210 tells me to phone 10213 and visa versa. No one can help me. It is always the "system" that gets the blame. Telkom is just a giant bureaucracy that treats its customers with zero respect!