Flip Flop between Tech Support and Sales

<p>Account number ********** 28723</p> <p>I changed my uncapped to entertainment pakkage several months back where Telkom gives me a 100GB for Netflix and 40GB for internet. The past 3 months (including this month when my service resets on the 1st) I have not received my 100GB only the 40GB.</p> <p>Called Technical Support on 10210 where they said they can not help me I have tor speak to Sales 10213. Again same story. They say the package has loaded but I need to speak to Tech Support. </p> <p>Flipped Flopped like this a couple times even tried to speak to their supervisors to no avail. Did this for the past 2 months and throtled internet after the 40GB was depleted.</p> <p>This month I will change back to uncapped. What will happen to the money I paid for services not rendered.</p>