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wehan O

1 reviews | Active since Sept 2011

01 Feb 2016, 19:59

Fkng Pathetic

Hi There,<br> <br> So I decided to cancel my Telkom internet to join another provider and I have been struggling for over a month to cancel and put my line in a \holding pool\". it was supposed to be cancelled today from which I would change provider.....shock I still have internet with Telkom and Telkom argues with me that it is cancelled and my line is with Afrihost...I have never, NEVER in my life spoken to them......so please tell me WHO the hell am I with then???<br> <br> I will give you the full story but am afraid there is not enough space to explain how *********** Telkom is and how this guy from Telkom wants to argue with me that I have internet with someone else!!!!!! I cannot get another provider if the line is still with YOU (Telkom)!!!!!!<br> <br> So please get back to me as soon as possible.<br> <br> "

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Replies (1)
Telkom
Telkom's reply01 Feb 2016, 21:30
Official
Hello wehan11,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM195295.

We apologise for any inconvenience caused.

Kind regards
Jawaad
Telkom Social Media Team

Best regards,