F**ked up network provider(Telkom)

I would just like to inform anyone thinking about joining Telkom mobile to rather rethink.Telkom is the worst mobile company I've ever dealt with. On the 13th September 2020 I cancelled my 2 contracts that I had with them as it states that you must at least give 60days notice but I asked for both my numbers to be reverted to prepaid.The end of the contact period came on 30November and on 1December I discovered that my 1 nr has been cancelled.Upon phoning telkom I was told that a case would be logged and the nr would be active within 5 hours which never happened I've phoned numerous times asking to speak to a manager but to no avail and then got an email address of a manager.I then mailed the manager stating the seriousness of the case but it's been 2 days later and the manager never even read the mail.Its been 3 days now and I'm still without my number eventhough the service agents escalated the case on Tuesday already.The bottom line is they eager to take your money but have poor service regarding client relations.