Fixing a fault on ADSL line

<p>On Monday 12th September I called Telkom to inform them of a fault on my ADSL line. A issue was logged and after 3 follow up calls I am no closer to having a technician go out and repair the fault!!!!</p> <p> </p> <p>No communication from Telkom at all, should I be suprised. Probably not.</p>