Fixed Line Transfer to New Residence

@TelkomZA Pathetic Service: I have placed an order for my fixed line to be moved the first weekend of Dec 2017 to my new home, till now nothing, no contact from Telkom, spent almost 4 hours now on the phone with the help desk past 2 weeks. Telkom contacted me only to provide their social media team with the fixed line number in question, i provided both old and new number. Time has elapsed again now (3 days)since then with no contact...