1 reviews | Active since May 2016

15 May 2016, 19:43

Fix my Line! 2 months and waiting....

Pathetic Service, Empty promises! Telkom you should make that your new slogan! Why do you even have a call centre? To waste our money more? How about one of your 'friendly & helpful' managers pick the phone and call me with some feedback since none of your 'trained' staff know how to use a phone? Try checking out this ref number and tell me again a tech was assigned....to come out when? After the elections? Get your act together or does it just not matter anymore? 456CTK140316

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Replies (1)
Telkom
Telkom's reply16 May 2016, 06:00
Official
Hi FerialMF This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible. Interaction Ref: Regards keagan Telkom Social Media Team