FIX MY LINE

Our telephone line has not been working since Jun 2015. We reported the fault on the 29th of june got a ref number 660CRZ290615 from Telkom . We were informed by sms on the same day that its in the hands of the technical repair divison .three months down the line and sixthy calls later from me to telkom i get the same story over and over again .<br> i then wrote to the ICASA complaint ref GAU1880/15 they told me my complaint has been escalated to Telkom what a joke this country turning into how long does one have to wait to have a land line fixed .<br> <br> It is now 12 Aug 2015 still not fixed and we can not log another fault.<br> <br> cannot phone. . How much longer do we have to wait for a fix? Surely if we pay for a service we should receive it?