1 reviews | Active since Mar 2012
Fix Line Look Alike
<p>I was told that I have no choice but to change to a fix line look alike as the Telkom tower in my area will not be fixed - this after three months of logging complaint after complaint and still being billed and paying for a service I did not event have. Well I now changed to a fix line look alike and the signal is pathetic. I deal with clients and when they phone they cant hear me or the line just breaks up, very embarshing. Now I am being told by Telkom that the fix line look alike is not capable of making international calls!!! I work for an international company and my bosses are in the US and AU respectively and now I am told I can't even phone them when I need to speak to them! It is ridiculous!</p>
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
I have not heard anyting furhter and it has been 5 days !! Are you going to get a solution to the fact that I can't make international calls and that the signal in my area is pathetic?
I have not heard anyting furhter and it has been 5 days !! Are you going to get a solution to the fact that I can't make international calls and that the signal in my area is pathetic?
You tell me that the matter has been escalated however you have no details i.e. land line number etc. as this was not even provided - please contact me on *** or ***!!
You tell me that the matter has been escalated however you have no details i.e. land line number etc. as this was not even provided - please contact me on *** or ***!!
Good morning .
Our apologies for the delay, please advise if you are still experiencing signal problems and dialling international numbers from your Fixed Line Look A Like service ?
thank you
Yazied
Telkom Social Media
Good morning .
Our apologies for the delay, please advise if you are still experiencing signal problems and dialling international numbers from your Fixed Line Look A Like service ?
thank you
Yazied
Telkom Social Media
Good Morning
Apologies are you still experiencing a problem with the service? Please advise.
Thanks in advance
Regards
Jawaad
HelloPeter Team
Good Morning
Apologies are you still experiencing a problem with the service? Please advise.
Thanks in advance
Regards
Jawaad
HelloPeter Team
Hallo,
I am still not able to phone international numbers - it says "sorry your account is restricted".
Regards,
Kathleen
Hallo,
I am still not able to phone international numbers - it says "sorry your account is restricted".
Regards,
Kathleen
