FIX IT
Hi I received my September statement and I noted that on my August stament that you debited from my account on 24 August and I agree on the 25th of every single month because i get payed on the 25th now telkom charges me on a pocket WiFi that i pay for every month R140.88 is now showing in September statement R484.46 because there is no money in my account on the 24th.Telkom makes a mistake and now I have to pay for it
Hi
We are sorry to hear this. Thank you for contacting us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Hazel
Telkom Social Media Team
Best regards,
Hi
We are sorry to hear this. Thank you for contacting us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Hazel
Telkom Social Media Team
Best regards,