MW
Mariana W
1 reviews | Active since Apr 2018
17 May 2018, 08:12
First Warning - Will make a dedicated - WE HATE TELKOM - website
My reference - AI **********
Again!!!!!!! No response from Telkom except a reference. It has been FIVE MONTS from my first request to cancel Telkom.
This is my first warning - I will make a dedicated website - WE HATE TELKOM - if my query is not sorted out very soon!!
Helpful (0)
Replies (3)0
Replies (3)
Telkom's replyOfficial
30 May 2018, 13:07Good day ***,
Thank you for making contact with us.
I have escalated the query with management to assist with this query.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Telkom's reply30 May 2018, 13:07
Official
Good day ***,
Thank you for making contact with us.
I have escalated the query with management to assist with this query.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
MW
Mariana W's updateReviewer Update
30 May 2018, 13:48Good day,
***
Telephone 014 -***
Thank you for escalating! The initial cancellation was send on the 12 of December 2017.
This is for MA Grobler *** 082 contract.
Your assistance to sort this out as soon as possible will be appreciated for it is unacceptable for this is month 5 and we still receive new invoices.
We want the line and account to be cancelled dated back to initial request date.
The next email will be send to the Consumer Protector for this is not at all acceptable.
Regards,
Mariaan Wessels
***
MW
Mariana W's update30 May 2018, 13:48
Reviewer Update
Good day,
***
Telephone 014 -***
Thank you for escalating! The initial cancellation was send on the 12 of December 2017.
This is for MA Grobler *** 082 contract.
Your assistance to sort this out as soon as possible will be appreciated for it is unacceptable for this is month 5 and we still receive new invoices.
We want the line and account to be cancelled dated back to initial request date.
The next email will be send to the Consumer Protector for this is not at all acceptable.
Regards,
Mariaan Wessels
***
MW
Mariana W's updateReviewer Update
14 Jun 2018, 14:52AGAIN!!!!!!!! Another invoice!!!! THE INITIAL CANCELLATION WAS SEND IN DECEMBER 2017!!!!!! PLEASE JUST CANCEL THE ACCOUNT SO THAT WE DO NOT HAVE TO HAVE ANYTHING EVER AGAIN TO DO WITH TELKOM!!!!!!
MW
Mariana W's update14 Jun 2018, 14:52
Reviewer Update
AGAIN!!!!!!!! Another invoice!!!! THE INITIAL CANCELLATION WAS SEND IN DECEMBER 2017!!!!!! PLEASE JUST CANCEL THE ACCOUNT SO THAT WE DO NOT HAVE TO HAVE ANYTHING EVER AGAIN TO DO WITH TELKOM!!!!!!