First prize for no service

<p>I have app**** via the Telkom website for a deal. Five days later, I have still not received the promised call from the consultant, as per the email I received confirming the order with the reference number.</p> <p> </p> <p>I have tried numerous times, to contact the 10213 number, only to hold for more than an hour. I eventually cut the call each and every time, as I'm sure that I will be kept on the line for much longer, without actually speaking to an agent.</p> <p> </p> <p>If you make contact via the 'chat facility', you are asked, which area your query relates to and after explicitly stating, sales, they assign an agent to you, just to be told, they can't assist with sales. How pathetic. The one liner the agents have been taught is, please contact 10213, for sales. Uhm, excuse me I have done that several time, with no joy. Sorry, we can't assist you any further.</p> <p> </p> <p>To be honest, I'm gald I had this non service experience. Imagine being tied down, to a 24 month contract and experiencing problems? I shudder just thinking about it. Thanks Telkom mobile! Now I know where not to take my bussiness too.</p> <p> </p> <p>Ciao!</p>