First no service, then Half installation.

I recently moved to a place closer to my work.<br> I had a 4Meg Telkom line in my old flat, and wanted to move/migrate it to my new home.<br> I contacted my service provider who advised me to contact Telkom, as their service would work anywhere, as long as I was connected via an ADSL line.<br> I then contacted Telkom and at first, received no answer. After a day or two, I was informed that my line would be migrated to my new home. Hooray!!<br> That was the 4th of February. It's now the 18th, and in the interim, I have received 12 messages in succession stating: \ Dear Customer, a Telkom technician has been dispatched to install your telephone line for your order (***) today. Your continued support is appreciated. Regards, Telkom.\"<br> <br> I have had a visit from one Technician, saying that he could not install the line if there was no pole installed closer to the house (yet my neighbor who lives not 3meters from me has the same line)<br> And one technician who installed a line from the telephone pole to the roof of my house, but failed to bring it into the house. <br> Ever since then, I have received the above message another 3 times, and no Technician has arrived to complete the \"Half Job\""