1 reviews | Active since Oct 2014
First Fault report in November........It's August and I'm still waiting
I don't know how many times I need to complain or call Telkom to get my problem fixed! I first reported a fault on my ADSL in November 2016! It is now coming to the end of August 2017!!
My ADSL line is slow. I have had numerous people come check it....some find a fault....others do not. Very odd if you ask me. Now I have been told there is a cable problem and it has been handed over to the cables team. However, this is not the first time this has been reported to me and they have previously said it was fixed. Obviously not as now they are saying it is a cable fault. I don't know what to believe but I moved my line to MWEB thinking they would do a better job only to find out they report it to you! All I want is the line speed I am paying for! It's not much to ask! You'll see all my complains are with Telkom and they are always escalated but nothing happens! What do I actually need to do to have a working internet service?????????????? If you didn't have monopoly over telephone lines, you would not last as a company! Sort my problem out ASAP!! Please!!!!!!!!
