First experience has left a sour taste in my mouth

<p>i app**** for the hot internet promo deal through the Telkom website. The package is for ADSL 4mbps for R599. I went through the entire online process. </p> <p> </p> <p>Telkom then tried calling me and i was unavailable due to meetings. They then sent me an email to inform me they tried to make contact. I emailed back to say please call again and have not heard anything since.</p> <p> </p> <p>I then went onto the talkom site and spoke with an online agent and gave my details. She then informed me that the application was not complete and that i need to redo it. I find this so strange since Telkom tried calling me and that i finished the process.</p> <p> </p> <p>Taking her advice (Mandisa) i app**** again and at the end of the process it said their was an error and i should try again. </p> <p> </p> <p>I have already submitted my application and surely my details would have been stored somewhere. i am not applying again and would rather seek alternatives if this is the experience from the very first contact.</p>