WI
Waseem I
1 reviews | Active since Mar 2014
07 Jan 2016, 12:45
First debit order not reflecting on invoice
Taken out a contract with Telkom (smartbroadband wireless 5 gb @ R199 / month) The lady who initiated the contract informed me that an initial debit order of R199 will be done, this amount paid will reflect on my first invoice received in January. <br> <br> I now received my invoiced to find that it does not show any credit - so basically my money was ******??!!!
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
07 Jan 2016, 17:06Hello Wase1899,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Billing Department and feedback will follow. ***
Apologies for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Billing Department and feedback will follow. ***
Apologies for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
Telkom's reply07 Jan 2016, 17:06
Official
Hello Wase1899,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Billing Department and feedback will follow. ***
Apologies for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Billing Department and feedback will follow. ***
Apologies for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***