1 reviews | Active since Dec 2016

28 Jan 2017, 18:14

FIRE TELKOM, and ALL THEIR USELESS STAFF AND MANAGEMENT

<p>Telkom service is NON EXISTENT. Fault rport line (10217) is staffed by LOW IQ *********** IDIOTS who work for a CALL CENTRE, supposedly owned by the Guptas. These IDIOTS are incapable of logging an ADSL FAULT as that, instead LOG THE FAULT AS A MOBILE PROBLEM, with NO HOPE OF A RESPONSE OR REPAIR FROM TELKOM. Reportedly, the Guptas slashed the salaries by 66%, resultnig in all the intelligent competent staff leaving the CALL CENTRE, which is reportedly contracted to Telkom. Since then, reportedly the present incomptent unqualified staff members are taken off the streets, since the Gupta's reportedly took over/bought the CALL CENTRE. Telkom blames the POST OFFICE for NON DELIVERY of TELEPHONE BILLS fot he past 2 months, while TELKOM **********LY indicates that informed Telkom to email the accounts, which, also, is, and has NOT, been done. Customers have to "BRIBE" private intelligentia to effect ANY SERVICE and REPAIRS at all. FIRE THE CEO, FIRE THE STAFF, FIRE TELKOM, FIRE THE MINISTER, FIRE ALL THE IDIOTS ON THE STAFF. I request a reasonable response, whether it be from AN INTEELIGENT JUDGE, or any reasonable representative from Telkom. There is NO ACCOUNTABILITY AT ALL. GOD help us.</p>

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Replies (1)
Telkom
Telkom's reply01 Feb 2017, 10:22
Official

Morning

Sorry for the delay & any frustrations caused, Please send us the affected number via mail to *** with AI*** as subject so our team can assist

Thanks

Jawaad

HelloPeter Team