Fined for billing error by Telkom

<p>Telkom managed to capture my banking details incorrectly when I app**** for my contract. Then charged me R299 as a fine when the bank refused the debit order. Telkom has since threatened to suspend my service if I don't pay the R299. How is it my error of they have capture my information incorrectly. This is highly annoying, as I then called Telkom to complain about this situation on 19 April and have still had no feedback. </p>