Finally, Telkom seems to be getting back on track

I placed an order a few months back for an ADSL line at my home in Telkom's Vereeneging branch, however after much waiting was informed that there was no coverage in my area. After consulting the coverage map, I found my home was indicated as having coverage so I called Telkom to resolve the issue. Long story short, the consultant who handled my original order listed my address incorrectly, however, after chatting to Tiffany I'm now hopeful the issue can be resolved soon. Mistakes happen all the time so it's a refreshing change when you get someone on the phone who seems genuinely concerned with helping you and providing the best possible service. Telkom needs more people like her!