GS
Gregg S

1 reviews | Active since Oct 2009

20 Feb 2016, 10:56

Finally someone could fix my ADSL!

So after enduring awfully slow ADSL line since moving in, having 6 no-show appointments to install and/or repair the line and almost 2 weeks of downtime a fantastic Telkom contractor by the name of Johan Swart popped around yesterday to have a look at the line. Where the previous contractors and techies have failed Johan succeeded - the line is now better than ever and I'll be cancelling the line cancellation that I submitted on Monday in protest at the terrible ADSL in this area. I was going to go LTE until we get fibre but now I'll stick with ADSL for the time being, thanks to Johan.<br> <br> Neighbours are chomping at the bit for fibre - only half of Loevenstein has been blessed with fibre, and we're in the half that's still waiting. I'll sign up for 100Mbps the second it's available, and if there's 1Gbps I'll take that as well. PLEASE Telkom, everyone around us has fibre - please roll it out here ASAP, it'll solve a lot of problems for everyone.

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Replies (1)
Telkom
Telkom's reply20 Feb 2016, 11:49
Official
Hello juggernaut,

Thank you for taking the time give us a feedback on the positive experience you had with Telkom.

Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.

Regards
Telkom Social Media Team