FINAL NOTICE???

This is a real joke though receiving a FINAL NOTICE without receiving ANYTHING prior to this. I signed up for a Telkom service and their cables were ****** after the second month of my service (I found this out from my neighbours, not them) leaving all comms down. I was however continually billed despite not being able to use their service and after a couple of months credited month after month then they suddenly disconnected my line, I have requested a statement from them numerous occasions, but they haven't been able to provide me with one and now this!!!<br> <br> Unbelievable. Could you please tell me exactly how I should deal with this. I get slapped with a bill but I don't get to see a statement to verify that I am paying for here.