Fibre to home

<p>So on Saturday the lady from Telkom came to our house and we completed the application to have fibre to our home installed. Today i received a call from Telkom informing that i cannot get this service because of the credit profile. </p> <p>I have been a customer with Telkom for more than 4 years now. I pay my account every month in the amount of between R600 - R800 per month. Now they don't want to upgrade my line for the amount of R849 per month because i am under debt review. This is absolutely ridiculous, its fine for me to pay this amount for an ADSL line and wi-fi that doesn't work properly but Telkom will not upgrade my line for better service because i am under debt review. Although i have been a customer for so long</p>