TW
Trevor W

1 reviews | Active since Jul 2011

03 Jul 2017, 20:07

FIBRE - RATHER GO VUMA

<p>Dear telkom</p> <p> </p> <p>Its became obvious that you DO NOT want my 24month fibre contract. I've asked for this on 19 May 2017 and after many escalations ********** 05AL/ESCALATION *** - references i still have no feedback from TELKOM.</p> <p> </p> <p>Telkom keep your fibre, i'm fedup and thank goodness for competition as that is where i'm going.</p> <p> </p> <p>Cancelling my line rental as i only needed that for ADSL. No more money from me.</p> <p> </p> <p>Lader</p>

0
Replies (3)
Telkom
Telkom's reply04 Jul 2017, 11:04
Official

Hi tjwahp,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

TW
Trevor W's update10 Jul 2017, 15:42
Reviewer Update

Still no luck and no feedback. Would be great if someone could take ownership and sort this out

TW
Trevor W's update26 Jul 2017, 11:30
Reviewer Update

Sorry Telkom - you failed. Order cancelled.