Fibre Order Morningside Sandton

I got a call from the Telkom call centre from Kgothatso Magula on the 1st Sept offering me one of their new Fibre packages. After a lengthy discussion, she said she would email me all the details I told the her I would email her in a few days with my decision. I rep**** to her email on the 6th September and placed my order for the 10mbs/s package without a telephone line. She confirmed my order had been placed on the 8th Sept.<br> I followed up with her on the 15th Sept via email to find out the status of my order, I got no reply. I followed up again on the 17th Sept, no reply. I followed up again on the 21 Sept and she rep**** on the 22nd Sept saying a technician would be in touch before the end of the month. On the 29th Sept I called the Fibre call centre to find out the status of my order. The technician confirmed my order had been placed but could not give me a date on when my order would be processed because the fibre project was still on-going in my area and fibre is actually not available.<br> I was sold something that does not exist!