1 reviews | Active since Mar 2017

20 Sept 2017, 18:54

FIBRE OPTICS INTERNET -SHOCKING

I could spend a month writing Battle to get through to technical. Technical refer you to sales and they refer you back to technical. Show any irritation and they just cut you off. Technical team never listen to your complaint so you always have to tell the story twice. Reluctant to give their surnames as they know then they have to be a little more respectful. After all the hassles going on for over a year now sales team phone and ask if you would like to have fibre optics installed-screeeaaaam

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Replies (1)
Telkom
Telkom's reply24 Sept 2017, 11:38
Official

Good day

Thank you for making contact with us. Please also send us a private reply with your affected line number and a brief description of the technical query for our team to assist.

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We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,